How do you book a game?
You can book online through our website by selecting one of the tabs at the top, or through the “Book Now” link on our Facebook page.

Select the date you are look at joining us. Then click on the green Available button, on the next page select the time to see what times are available for that day. Green indicates times that are available, White is your current selection and Red is sold out. Once you have selected your time please adjust the quantity of people in your group. Press continue to fill out your information on the next page.

If you have any questions about booking, give us a call at 905.354.8064 or email us at

Do I have to pay for everyone all at once?
When you book online, you will be required to pay for 2 guest in order to reserve your spot. You may pay for the rest of your group when you arrive. 

Is there an age limit? 
Escape Rooms: 10+ (For every 3 kids between 10 and 15 years old there must be at least 1 adult)

What time are you open until?
Escape Games: Monday- Thursday last game is at 8pm,  Friday-Saturday last game is at 10, Sundays the last game is at 8

What is your refund policy?

This is a live event game, and once the booking is confirmed, we cannot accept any cancellations, or give any refunds.

However you can reschedule the game for another time by giving us at least 1 days’ notice.

Can I book parties?(Bachelor/ette, bridal, birthdays)
You may bring parties into Qube to play the games, but we don't organize anything on our end.

Are there different difficulty levels?
Each room has different kinds of puzzles, and people tend to think differently. Each room is unique and unto its own. They are all designed to challenge you equally!

Can we eat and drink in the room?
Only water may be brought into the room with you

Is there a dress code?
No, but clothing must be worn at all times. 

Are your games wheelchair accessible?
All rooms are wheelchair accessible, but you will still be required to sign a waiver, and accept responsibility should anything happen.

Can you play the Escape Games with 2 people?

Of all of our games, Grandpa's Study has been the only one successfully completed by 2 players. For this you would have to book the minimum for the room which is 3. 

Where can I park?
There is 90-minute free parking on Queen Street and side streets. After 5pm on weekdays and all day weekends there is unlimited free parking. There is also a paid parking lot behind our building on Park Street in Municipal Lot #3. $4 will get you 8 hours of parking time. 

Are we really locked in a room?
There will be an emergency exit, but the door you are trying to escape from will really be locked.

Are things going to jump out at me?
Nothing will jump out at you in any of the games.

Can we bring our stuff in with us?
Yes, we recommend you keep your personal belongings with you at all times.

Do I have to sign a waiver?
Yes. Admission to any of the attractions will not be permitted without a signed waiver. 

Do you have any deals or are on Groupon?
Check our Facebook for any deals running and we do not use Groupon.

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